How long has HEEBIE JEEBIES been around?

2023 will be just our 6th year scaring Manitobans. Incredibly, HEEBIE JEEBIES has already had visitors from every continent except Antarctica! With attendance of over 30,000 souls, HEEBIE JEEBIES now ranks in the top 3% of haunted attractions in North America! Fascinating fact! – The largest privately owned haunted attractions in the world are Field of Screams in Pennsylvania (urban population: 6,300,000) and Netherworld in Atalanta, Georgia (urban population: 6,000,000). Both have attendance of over 75,000 however, when you consider that we have attendance of over 30,000 in the Winnipeg capital region with a population of just 778,000, this means that by local population comparison, a far greater percentage of people attend HEEBIE JEEBIES making HEEBIE JEEBIES one of the most popular haunted attractions in the world!! Way to go Manitoba!!

How many food trucks are on site and which ones do you have?

HEEBIE JEEBIES has 4 food trucks on site, more than any other Manitoba haunt. We have Mini-O’s donuts, The Meltdown, Wings N’ Fries and The Churro Stop. Mini-O’s features a “Pumpkin Spice” flavour exclusively for HEEBIE JEEBIES.

I won / have a free ticket. How do I book a time slot?

FREE PASSES are valid on most nights but please be sure to check your ticket for blackout dates.  You don’t need to book a time slot if you have a free ticket. Simply come any time you want on any day your free pass is valid and present your ticket at the ticket booth.

Can I buy an Express Pass on site?

Yes. A limited number of Express Passes are available each night. Express passes allow you to skip the big lines and enter each maze through a much shorter line. Express passes must be accompanied by a regular pass.

Are tickets transferable?

Yes. You may give the tickets away providing the potential victim has the tickets on hand to present.

What if I bump into the people in front of us?

HEEBIE JEEBIES is the busiest Halloween event in Manitoba. Many people want to take it all in and some are simply more terrified than others. Don’t be surprised if you see people ahead of you. We simply can’t space people 10 minutes apart and even if we did, some people would STILL catch up to others! Slow down and let them remain ahead of you. We have several security guards in each maze to monitor the progression of victims through the mazes, and speed them up when necessary. More often than not, it is the group catching up that is going too fast and should slow down.

How many people enter the mazes at once?

Each group entering each maze is typically 4-6 persons. Our line managers will place smaller groups together to go through the mazes. Groups of 2 or 3 will be put together to form a group of 4,5, or 6.

How long does it take to build HEEBIE JEEBIES?

Our work never really ends, we’re always on the lookout for new props and ideas and we attend several conventions and trade shows throughout the year. We constantly assess what’s working well, what didn’t and what we can add or improve for the next HEEBIE JEEBIES. Over the winter and spring months, we casually build props, order new props, design the next new maze(s), repair costumes and finalize new plans. In the spring we begin building and renovating the mazes. As props and materials arrive, construction kicks into high gear. By late September the attraction is pretty much ready to go.  In all, there are 57 indoor rooms not including any outdoor mazes, plus several more booths for ticketing, hot chocolate, dressing rooms, break rooms, and storage.

Are there any souvenirs or t-shirts for sale?

Yes. T-shirts, Hoodies, Sweaters, Toques, Gloves, Sweats Pants, and even Depends (yes, a lot of people pee and crap their pants!) are all available for purchase at the Merch Booth.

What about baby strollers, baby carriers, walkers, and crutches?

Baby strollers, baby carriers, walkers, canes, wheelchairs, and crutches are all allowed in the Scare Zone, but are not allowed inside the mazes for safety reasons.  This event is not suitable for young children.  We offer a discounted SCAREDY PASS for anyone who would like to go into and enjoy everything our event has to offer, but not take in the mazes.

Can I keep my wristband on and come back to HEEBIE JEEBIES on another night?

No. For nights with unlimited re-entry to the mazes, we change the colour of our wristbands each night. For nights with one-time entry into each maze, your wristband has a removable tab for each maze. Once your tabs are all used up, you cannot re-enter any of the mazes and your wristband is useless for future nights. Your wristband is only good for one night.

Can we be injured at HEEBIE JEEBIES?

Not if you follow the rules. We have never had a serious injury at HEEBIE JEEBIES. The biggest cause of minor injuries at every haunted attraction is running. Read the rules, follow the rules, and you will have a terrifyingly good time. Warning signs are posted throughout the haunt.

You should NOT attend HEEBIE JEEBIES if,

  • You are prone to seizures
  • You have a respiratory condition (especially asthma or a heart condition)
  • You have a broken bone
  • You are pregnant
Can we be thrown out for any reason?

YES. For your safety and the safety of all of our ‘victims’, we have a zero-tolerance policy on alcohol, weapons of any kind, physical assault, foul language, pushing, shoving, vulgar behaviour, smoking, vaping, drugs, touching our props or actors, and video or photography inside the mazes. A complete list of our rules is posted in multiple locations throughout the venue. Violation of these rules will result in expulsion from the venue without refund.

Can I take pictures, bring a flashlight or record video at HEEBIE JEEBIES?

You can take all the pictures and video you like in the Scare Zone, in fact, we encourage you to take pictures and post it on social media. Flash photography, flashlights and video recording are prohibited inside the mazes. Anyone caught taking pictures or video inside the mazes will be ejected without refund.

Is HEEBIE JEEBIES wheelchair accessible?

Everything at HEEBIE JEEBIES is wheelchair accessible except our mazes but please keep in mind that these areas are gravel. We do offer a discounted “Scaredy Pass” ticket option that allows guests access to everything except the mazes. We have had visitors leave their walkers with our staff at the entrance while they go through with friends and our staff will meet them at the exit. We have had several visitors in wheelchairs who have had a great time attending with friends.

Is there food and washrooms at HEEBIE JEEBIES?

Yes. There are several food trucks for your enjoyment. We have many port-a-potties on site and highly recommend a stop there before entering our mazes. We really prefer you pee in the potties and not in the mazes.

Is HEEBIE JEEBIES an indoor or outdoor event?

Everything is completely outdoors except our mazes which are predominantly indoors. In all indoor areas, all groups are separated by impermeable walls and barriers, and all groups are spaced at least 40 feet apart upon entering each maze.

Is there an age limit?

While we don’t have an age restriction, HEEBIE JEEBIES is not recommended for children under 13 years of age. That being said, you know your child best and we leave it up to you.
*HEEBIE JEEBIES will not pay for therapy for anyone of any age due to any psychological effects from attending our awesome event.

Is there security on site?

We take security very seriously. Before entering our event, you will be subject to screening by metal detectors.  We have over 30 professionally trained, highly visible security officers on duty each night for the sole purpose of security, as well as dozens of security cameras throughout the property. Security personnel are stationed throughout each maze, throughout the scare zone and at the entrance/exit, and we even have security vehicles patrolling the road in both directions. There are an additional 12 security guards in our parking lot.  Cameras are located in every area of the property including the driveway entrance/exit, inside all mazes and in the scare zone.

Where do you get your costumes and how much are they?

All of our costumes are custom made by movie production studios in the United States. Virtually all of our suppliers work in the movie industry and supply the biggest theme parks in the world. Some of our costumes have even been featured in major movies.  Our costumes cost anywhere from $500 to $5,000 each, with most averaging about $1,500. Our Giants which are perched above each our mazes cost close to $15,000 each.  We have over 150 costumes and masks in all.

Is Heebie Jeebies safe?

We take safety very seriously. Over 100,000 people have gone through HEEBIE JEEBIES and we have never had a serious injury. HEEBIE JEEBIES is inspected every single year just before opening by a certified Fire Inspector and certified Building Inspector. We are also visited by our local Health Inspector and Workplace Safety.

How many staff work at HEEBIE JEEBIES?

HEEBIE JEEBIES will employ over 130 actors and more than 70 support staff, plus our 30 security staff. Each maze has at least 20 actors and our scare zone has 10-12 actors roaming around for photo ops. We also have security staff throughout the event as well as in the parking lot and on Lasalle Road.

What kind of effects do you have?

HEEBIE JEEBIES ambushes your senses in every way possible without anyone physically touching you. We have lasers, fog, air blasts, shock effects, strobe lights, noisemakers, sound effects, terrifying music, animatronics, and startling effects. If you suffer from Claustrophobia, Coulrophobia, Arachnophobia, Kinemortophobia, Urophobia, or any other phobias, you may or may not enjoy HEEBIE JEEBIES. Odds are pretty good that if you don’t have a phobia when you arrive, that you’ll likely have one when you leave.

If I can’t finish HEEBIE JEEBIES can I get a refund?

No. THERE ARE NO REFUNDS. Enter at your own risk. If you are coming to HEEBIE JEEBIES, you are coming to be scared. If we have done our job so well than you can’t finish, then we’ve done what you paid us to do.

Is it seriously that scary?

HEEBIE JEEBIES is the scariest, and coolest place to be in October! Screaming can be heard from the moment you park your car until the time you leave. Just read some of our reviews. You will scream a lot, laugh a lot, and maybe pee and cry a little. We see lots of smiling faces in between the screams. We’d say it’s an equal amount of screaming and laughing.

Have people actually pee’d their pants at HEEBIE JEEBIES?

110% yes – plenty of adults pee their pants while visiting our haunted experience almost every night. We have had several confirmed cases of people literally crapping their pants. We have found soiled Depends diapers inside and tossed behind our porta-potties. We have also had people pass out, vomit, have to carried out, and plenty of weak souls who burst into tears and run away crying. Our attraction is not for the faint of heart, but we’ve also had plenty of 13-year-olds and plenty of 70-year-olds have an absolute blast.

Are the lines super long?

This depends on the day and time of your visit. On our busiest nights, you can expect to wait 30-45 minutes to get into each maze. We have now added indoor portions to our queue lines. Wait time is also dependent on the popularity of each maze. Some mazes, especially on our unlimited re-entry nights, are busier than others. As haunted attractions go, we manage our lines extremely well. Most haunts similar to ours will have waits of 1 hour or more. Don’t worry though, there are plenty of scares to be had while you wait and even entertainment for you in most of our lines.

PRO TIP #1 – The earliest event dates have the shortest lines.

PRO TIP #2 – If you arrive early you can usually get in to one or two mazes with very little waiting in line.

PRO TIP #3 – Lines diminish rapidly near closing time. You can often do 2 mazes in just 30 minutes at the end of the evening.

How long is each maze?

Our mazes are 500-600 feet long and 3,800-4500 square feet in size. Each takes about 7-8 minutes to survive.

Where is HEEBIE JEEBIES?

HEEBIE JEEBIES is located in Southwest Winnipeg, one kilometre south of McGillivary on LaSalle Road (turn south at The Rink Training Centre on McGillivary). If you’re coming from the south Perimeter, we are two kilometres north on LaSalle Road.

To be clear, we are NOT located in the town of LaSalle; we are inside the Perimeter.

What if it rains or snows?

While our mazes are indoors, the rest of HEEBIE JEEBIES is outdoors. However, we will not close for light rain, drizzle, windy conditions, light snow, or flurries. In the unfortunate case that we receive heavy rain or significant snow, an announcement will be made across social media as quickly as possible, and you will be contacted to exchange your tickets for another night. If there is no official announcement, our event is open.

What if I’m late or can’t make it on time?

We strongly advise you to arrive early. You may wait in your car until your ticket time comes up. Your ticket can be changed to any other date/time that HEEBIE JEEBIES still has tickets available. Simply log onto your account to CHANGE YOUR TICKETS any time up to 12:00pm NOON on the day of your ticket. THERE ARE NO REFUNDS.

How does timed-ticketing work?

Simply go to our ticket tab on our website and select the night you wish to attend. A new menu will appear with any available times left to choose from. If you do not see a time available, it is sold out. Simply select the 30-minute window in which you expect to arrive. Arrive at HEEBIE JEEBIES during that time slot and stay as long as you wish. Please note that you are NOT buying a spot in line for the mazes and you are not buying your own exclusive time to have the entire park to yourself. Our event will likely be close to full capacity when you arrive. Timed ticketing simply allows us to keep our event at full capacity without being over run.

How long does Heebie-Jeebies take? Will I get to see it all?

HEEBIE JEEBIES features 5 mazes, 4 food trucks, several photo ops, Zombie Carnival Games, bonfires, free hot chocolate, and fireworks on select nights. The entire venue covers 2 acres and features over 125 terrifying characters. The time required can vary considerably based on how early or late in the evening or how early or late in the season you arrive. We can only recommend that you arrive early. The later you arrive, the less likely you will get everything in. We make no guarantees that you will see everything. We also strongly recommend getting through all of the mazes BEFORE taking in the free hot chocolate, food trucks, and photo ops.  On average, most people spend 2-3 hours at our event.